Terms + Services
Use of this Web site and materials presented on it is subject to the following terms and conditions. By using this site, you agree to these terms and conditions and acknowledge reading them.
This Web page includes disclaimers and disclosures concerning the following topics:
- Privacy Policy
- California Consumer Privacy Act
- Accessibility
- Pricing
- Product Description
- Cookies Policy
- Licensing Status
- Disclaimer of Warranties
- Indemnification/Indemnity
- Links
- Our Copyright and Intellectual Property Rights
- User Content/Reviews/Communications and Other User Content
- Order Acceptance
- Legal
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PRIVACY POLICY
Our Privacy Policy can be found here. This Privacy Policy explains how we process your personal data, including how we collect, use and process your personal data, and how, in doing so, we comply with our legal obligations. Your privacy is important to us, and we are committed to protecting and safeguarding your data privacy rights.
If you are a California resident, you may be entitled to certain rights under the California Consumer Privacy Act (“CCPA”) as set forth below. It is important to point out that we may amend this Privacy Policy from time to time. Please visit this page if you want to stay up to date.
1.1 What Type of Personal Information Do We Collect?
The information described below is in addition to any personal data we are required by law to process in any given situation.
- CUSTOMER AND VENDOR DATA: We may collect contact details or the details of individual contacts at your organization (such as names, telephone numbers, job title and email or postal addresses) in order to ensure our relationship runs smoothly, efficiently and effectively, including marketing directly to our customers. We may also collect date of birth, payment details, tax residence information, copies of photo identifications such as your driving license and/or passport/identity card, information about nationality/citizenship/place of birth, your national identification number and identity verification documents in order to comply with our legal and regulatory obligations.
- JOB APPLICANT DATA: If you apply for a job or are employed by our firm we will collect certain data (such as names, telephone numbers, employment history, job title and email or postal addresses) for the purpose of considering your job application or complying with applicable employment laws, including laws related to employment benefits or health insurance.
- WEBSITE USERS: We collect a limited amount of data from our Website Users which we use to help us to improve your experience when using our website and to help us manage the services we provide. This includes information such as any information that you provide to us, for example your name and contact details, together with any user experience your review of the website indicates.
1.2 How Do We Collect Your Personal Data?
- CUSTOMER AND VENDOR DATA: We collect Customer personal data directly from you, typically via phone, email, credit applications, or the like. We may also receive personal data from other sources, such as credit bureaus.
- WEBSITE USERS: When you visit our website there is certain information that we may automatically collect, whether or not you decide to use our services. This includes your IP address, the date and the times and frequency with which you access the website and the way you browse its content. We will also collect data from you when you contact us via our website, for example when you submit a query. We collect your data automatically via cookies, in line with cookie settings in your browser.
1.3 How Do We Use Your Personal Data?
- CUSTOMERS AND VENDORS: We use your personal data primarily to sell or buy furniture, household accessories, or other related products, including obtaining credit on your behalf if necessary and marketing information to you about our products. If you are not happy about this, you have the right to opt out of receiving marketing materials from us by emailing us at help@theaddresschico.com with “UNSUBSCRIBE” noted. In rare cases, we may also use your personal data in legal proceedings.
- JOB APPLICANTS AND EMPLOYEES: We will only use the information about you for related employment purposes, including consideration of whether to hire you for employment, the processing of benefits, and other uses in the ordinary course of business.
- WEBSITE USERS: We use your data to help us to improve your experience of using our website, for example by analyzing your recent search criteria to help us to present information to you that we think you will be interested in and marketing to you.
1.4 Who Do We Share Your Personal Data With?
Where appropriate and in accordance with local laws and requirements, we may share your personal data, in various ways and for various reasons. We do not sell your private information to anyone, but we may use it internally or with some third-parties as part of our business relationship with you as a customer to better serve your customer needs.
1.5 How Do We Safeguard Your Personal Data?
We are committed to taking all reasonable and appropriate steps to protect the personal information that we hold from misuse, loss, or unauthorized access. We do this by having in place a range of appropriate technical and internal measures, including keeping your information both physically private in our business office and maintaining the best data privacy online that we are able to.
1.6 How Long Do We Keep Your Personal Data For?
We may destroy your data relatively quickly if no customer or vendor relationship is created. However, in most cases, we would expect to retain your data indefinitely so that we can continue to serve our customer or vendor relationship with you with historical accuracy and information.
1.7 How Can You Access, Amend Or Take Back The Personal Data That You Have Given To Us Or We Have Otherwise Received?
Please contact Stacie Bedford at help@theaddresschico.com or at our business location to access, amend, or delete the personal data that you have given us or that we may have otherwise received or if you have any comments or suggestions concerning this Privacy Policy. We may have a right to retain the personal data under certain terms and conditions, as for example if you have provided it in a request for credit. We take privacy seriously and welcome any questions you have regarding this policy.
- YOUR RIGHTS UNDER THE CALIFORNIA CONSUMER PRIVACY ACT
If you are a California resident who has provided personal information to us, you may exercise your rights under the CCPA and submit your requests in one of the following methods: (a) by emailing Stacie Bedford at help@theaddresschico.com or by calling her at The Address.
Our privacy policy came into effect with the creation of this website on or about April 10, 2020.
We do not sell your personal information as that term is defined in the CCPA. You have the right to request us to:
(a) Disclose if we have collected personal information on you;
(b) Disclose the categories of personal information that we have collected on you (if any); the categories of sources from which the personal information is collected; the business or commercial purpose for collecting or selling personal information; and the categories of third parties with whom the business shares personal information;
(c) Disclose the specific pieces of personal information that we have collected on you (if any); and (d) Delete personal information we have collected on you (if you satisfy the conditions set out in the CCPA).
In order to submit a request, we will need to verify your identity. We can request from you two or more data points of personal information to verify your identity. The specific data points we request will depend on the information that you provided.
Please note that once you have submitted a request, we will send you a receipt, acknowledging your request, within ten (10) days. If, for some reason, you do not receive such a receipt within ten (10) days of your submitted request, please send Stacie Bedford at help@theaddresschico.com an email as an error may have occurred.
We will process and respond to your request within 45 days after it is received (in some cases, as is allowed under the CCPA, this process may be extended by an additional 45–90 days).
Please note that we do not track your IP address across third-party websites and therefore do not reply to “Do Not Track” requests. However, if you contact our website, we will have a record of that and your use of the website grants us permission to track your contacts you have with our website.
Please note, that regarding requests under subsections (a), (b), and (c) above, you may only make two requests in a 12-month period, and the information provided need only cover the 12-month period prior to your request.
We hereby inform you that if you exercise any of your rights under the CCPA we may not deny you goods or services for that reason, or subject you to different prices than those paid by other consumers, unless provided otherwise under the CCPA, Federal, or State law.
2.1 Notice of Information We Collect
Pursuant to California Civil Section 1798.100(b), this serves as notice of the categories of personal information that we collect through our website, at our location or through our legal services and the commercial purposes for which the information was collected. Please note that all of the categories of personal information we collect about you (as detailed below) come from the following categories of sources:
- You, including through your use of our services
- Automatically collected from you
- Our affiliate companies
- Third parties, such as our Customers
In particular, we have collected the following categories of personal information from California consumers within the last twelve (12) months:
Category |
Collected |
Purpose |
A. Identifiers
|
Yes, such information is contained in Customer Data, Supplier Data, Job Applicant Data and Website Users
It may also be collected from visitors to our office locations. |
To provide our services to Customers. To respond to your inquiries. To market to alumni of the firm and current and prospective Customers. To process job applications and administer employment of staff. For security and fraud prevention purposes. To comply with legal requirements. |
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))(e.g., information protected under the California Security Breach Disclosure laws). |
Yes, such information may be contained in Customer Data and Supplier Data, and is collected from job applicants. |
To provide our services to Customers. To respond to your inquiries. To market to current and prospective Customers. To process job applications and administer employment of staff. For security and fraud prevention purposes. To comply with legal requirements. |
C. Protected Classification characteristics under California or federal law. |
Yes, if voluntarily provided by job applicants in connection with reporting to Equal Employment Opportunity Commission Such information may also be contained in Customer Data if related to services provided by us |
To comply with legal requirements |
D. Commercial information. |
Yes, such information may be contained in Customer Data and Supplier Data. |
To provide our services to Customers. |
E. Biometric information. |
NO |
|
F. Internet or other similar network activity. |
Yes, such information is collected from Website Users. It may also be contained in Customer Data. |
To provide, enhance and improve our website. To provide services to our Customers. For marketing purposes. |
G. Geolocation data. |
NO |
|
H. Audio, electronic, visual, thermal, olfactory, or similar information. |
Our locations may have security cameras that take video for security purposes. We may also take photographs of Staff, Customers and others with their permission. Such information may also be contained in Customer Data. |
To provide our services to Customers. For security and fraud prevention. For marketing purposes. |
I. Professional or employment-related information. |
Yes, from job applicants and staff. Such information may also be contained in Customer Data. |
To process and evaluate job applicants. To provide our services to Customers. |
K. Inferences drawn from other personal information. |
NO |
|
- ACCESSIBILITY
OCC Furnishings is committed to providing a welcoming and accessible online shopping experience for all our customers. We are always updating and enhancing our website, and are working to ensure our website follows the Web Content Accessibility Guidelines (WCAG 2.0) Level A and AA Success Criteria. If you have any difficulty accessing any portion of our website, need assistance, or wish to provide feedback, please contact us by email or phone.
- PRICING
Although we make reasonable efforts to provide accurate pricing information and product descriptions, pricing mistakes, typographical errors or mistakes regarding product availability may occur. We reserve the right to correct such mistakes and errors. We cannot guarantee that information displayed on the site is 100% accurate. In the event that a product is listed at an incorrect price or a product description is inaccurate, we shall have the right, in our sole discretion, to reject any order or to cancel any orders placed for that product. In those circumstances, if your credit card has already been charged, we will issue a credit to your credit card within a commercially reasonable amount of time.
We make reasonable efforts to display, as accurately as possible, the colors of our products. However, the actual colors you see depend on your monitor or device, and thus we cannot guarantee that the colors of products you see when viewing the Website will be accurate.
- PRODUCT DESCRIPTIONS
OCC Furnishings attempts to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product you purchase from us is not as described, your sole remedy is to return it in unused condition for a refund. However, special orders and custom furnishings are typically not subject to being returned.
We have also made every effort to display as accurately as possible the colors and finishes of our products that appear on the site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color or finish will be accurate.
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COOKIES POLICY
A “cookie” is a piece of information that is stored on your computer’s hard drive and which records your navigation of a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyze traffic and for advertising and marketing purposes. Cookies are used by nearly all websites and do not harm your system. If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings.
We use cookies on our website to better serve you as a business, including marketing products to you that you have indicated an interest in and analyzing the effectiveness of our website.
- LICENSING STATUS
Our business is licensed by the State of California, Department of Consumer Affairs, Bureau of Household Goods and Services, as a Furniture Retailer, License # 178218, under our corporate name of OCC Furnishings, Inc.
8. DISCLAIMER OF WARRANTIES
The information presented on this Web site is provided "as is" without representation or warranty of any kind -- as to suitability, reliability, applicability, merchantability, fitness, noninfringement, result, outcome or any other matter. We do not represent or warrant that such information is or will be always up-to-date, complete, or accurate. Any representation or warranty that might be otherwise implied is expressly disclaimed.
You agree that we are not liable to you or others, in any way or for any damages of any kind or under any theory, arising from this site, or your access to or use of or reliance on the information in or through this site, including but not limited to liability or damages under contract or tort theories or any damages caused by viruses contained within electronic files of this site or any linked site, regardless of prior notice to us.
OCC Furnishings liability to you is limited. To the maximum extent permitted by law, in no event shall OCC Furnishings be liable for damages of any kind (including, but not limited to, special, incidental, or consequential damages, lost profits, or lost data, regardless of the foreseeability of those damages) arising out of or in connection with your use of the site or any other materials or services provided to you by OCC Furnishings. This limitation shall apply regardless of whether the damages arise out of breach of contract, tort, or any other legal theory or form of action. If you are a California resident, this limitation of liability section is to be only as broad and inclusive as is permitted by the law of the State of California.
Neither OCC Furnishings nor any of its affiliates, employees, directors, officers, agents, vendors or suppliers will be liable to you under any legal or equitable theory, whether in tort, contract, strict liability or otherwise, and in no event will OCC Furnishings be liable for any damages in excess of the price paid by you for the product giving rise to any claim.
- INDEMNITY/INDEMNIFICATION
You agree to defend, indemnify and hold OCC Furnishings harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your misuse of the site.
- LINKS
We may from time to time, directly or indirectly, provide links to or accept links from Web sites of other parties for convenience. We do not control or maintain the material presented by other persons in their Web sites. The inclusion of any link on our Web site does not imply any association or relationship between the linked business and our business and does not constitute or imply any endorsement, approval or sponsorship of the linked site us, or the endorsement, approval or sponsorship of our business by the business represented by the linked site. Without our prior written consent, you agree that you will not link material on our site to another Web site, or associate or frame material in this site with another Web page or materials of any other entity.
- COPYRIGHT AND INTELLECTUAL PROPERTY RIGHTS
Unless otherwise noted, all materials, including but not limited to images, illustrations, designs, icons, photographs, video clips, software, and written and other materials that are part of this Web site are protected under copyright laws and are the trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by us. You may downloadand view material on this Web site for your personal, temporary, non-commercial viewing only. No part of these materials may otherwise be copied, reproduced, stored, republished, uploaded, posted, transmitted, or distributed in any form or by any means, electronic or mechanical, now known or hereafter invented, without our prior written permission.
OCC Furnishings, our associated logos, names, and slogans are our trademarks and/or service marks. In addition, graphics, logos, page headers, button icons, scripts, and service names included in are trademarks or trade dress of OCC Furnishings. OCC Furnishings trademarks and trade dress may not be used in connection with any product or service that is not OCC Furnishings’, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits our Company. Other trademarks, service marks, names, and logos used on or through the Website, such as trademarks, service marks, names, or logos associated with third party organizations, are the trademarks, service marks, or logos of their respective owners. You are granted no right or license with respect to any of the foregoing trademarks, service marks, or logos.
Most content available on or through the Website, such as text, graphics, and photographs, are our Works (i.e., content we own, authored, created, purchased, or licensed). Our Website is protected by copyright, and we reserve and retain all rights in our Works and the Website. We hereby grant you a royalty-free, limited, revocable, non-sublicensable, and non-exclusive license to access our Works solely for your personal use in connection with using the Website. You may not otherwise reproduce, distribute, communicate to the public, make available, adapt, publicly perform, link to, or publicly display the Works or our Website or any adaptations thereof unless expressly set forth herein.
- USER CONTENT/REVIEWS/COMMUNICATIONS AND OTHER USER
CONTENT
You and other users may be able to upload, post, create, make available, send, share, communicate, or transmit (“Post”) data, information, images, comments, ideas, or other types of content (collectively “Content”) to the Website and other websites linked to on the Website. You understand that all Content Posted by users of the Website (“User Content”) is the sole responsibility of the person from whom such content originated. We do not control User Content and we do not make any guarantee whatsoever related to User Content. Although we sometimes review User Content, we are not obligated to do so. Under no circumstances will we be liable or responsible in any way for any claim related to User Content.
You retain ownership of the intellectual property contained in your User Content. However, you grant us a royalty-free, irrevocable, transferrable, sublicensable, and non-exclusive perpetual license throughout the universe for use in any and all media whether now known or hereafter devised to use and exploit (including without limitation by reproduction, distribution, public display, adaptation, communication to the public, and/or public performance, and including for commercial purposes) any and all User Content that you Post to or through the Website. You also waive to the full extent permitted by law any and all claims against us related to moral rights in the User Content. In no circumstances will we be liable to you for any exploitation of any User Content that you Post. You affirm, represent, and warrant that you own or have the necessary licenses, rights, consents, and permissions to publish and exploit User Content that you Post.
We have no obligation of confidentiality, express or implied, with respect to User Content that you Post to or through the Website, and we shall be entitled to use, exploit, or disclose (or choose not to use, exploit, or disclose) such User Content at our sole and absolute discretion without any obligation to you whatsoever (i.e., you will not be entitled to any compensation or reimbursement of any kind from us under any circumstances whatsoever).
If you are a minor, you should not be using our website or Posting any User Content. However, if you do so and you want us to remove the User Content from the Website, please contact us. You will need to provide us with specific information describing the location of the User Content that you want us to remove. We will take reasonable efforts to remove the User Content upon receiving a sufficient request but we cannot ensure complete or comprehensive removal of the User Content.
- ORDER ACCEPTANCE.
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will be charged upon ordering and your order will be shipped within the time stated on the product specific page or mentioned under the "Shipping Policies" section of the website. If your order is unable to ship within 24 hours, we will hold your funds as a deposit on the goods until the product ships. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after payment received, we will issue a credit by the charged payment method for the amount of the charge.
Order Quantity Limitations
We reserve the right to limit the quantity of items purchased per person, per household, or per order. These restrictions may be applicable to orders placed by the same payment account and also to orders that use the same billing and/or shipping address, or same e-mail address. We will provide notification to the customer e-mail and/or billing address provided should such limits be applied. We also reserve the right to prohibit sales to dealers or other corporations or institutions. If you are interested in purchasing multiple quantities of items for a corporation or institution, please contact us through our “Contact Us” web page on the Sites.
Termination
You agree that OCC Furnishings may, without prior notice, immediately terminate, limit your access to, or suspend your account based on any of the following: (a) breach or violation of these Terms; (b) upon request by law enforcement; (c) unforeseeable technical or security issues or problems; (d) extended periods of inactivity; or (e) fraudulent, deceptive, or illegal activity, or other activity which OCC Furnishings believes is harmful to this Website or its business interests. You agree that termination, limitation of access and/or suspension shall be made in OCC Furnishings’ sole discretion and that OCC Furnishings shall not be liable to you or any third party for the termination, limitation of access, and/or suspension of your account.
You may terminate your account with OCC Furnishings and these Terms at any time by emailing or contacting us.
We may terminate these Terms for any or no reason at any time by notifying you through a notice on the Website, by email, or by any other method of communication. Any such termination will be without prejudice to our rights, remedies, claims, or defenses hereunder.
Upon termination you will no longer have a right to access your account or your User Content. We will not have any obligation to assist you in migrating your data or your User Content and we may not keep any back up of any of your User Content. We will not be responsible for deleting your User Content.
- LEGAL
Any action or proceeding arising out of or related to these Terms of Use or your use of this site will be subject to binding arbitration following rules established by the American Arbitration Association. Any such action or proceeding shall be brought on an individual basis and shall not be consolidated with any dispute of any other party.
Notice; Process. If you or OCC Furnishings intends to seek arbitration, then the party seeking arbitration must first send a written notice of the dispute to the other party by U.S. Mail ("Notice"). OCC Furnishings address for Notice is: 2444 Cohasset Rd, Chico, California 95926, Attn: Chief Executive Officer. The Notice must describe the nature and basis of the claim or dispute; and set forth the specific relief sought ("Demand"). You and OCC Furnishings will make good faith efforts to resolve the claim directly, but if you and OCC Furnishings do not reach an agreement to do so within 30 days after the Notice is received, you or OCC Furnishings may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by you or OCC Furnishings must not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any. Fees. If you commence arbitration in accordance with this agreement, OCC Furnishings will reimburse you for your payment of the filing fee, subject to an award by the arbitrator. Any arbitration will be conducted in accordance with the AAA rules for commercial or consumer disputes, as applicable.
No Class Actions. YOU AND OCC FURNISHINGS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and OCC Furnishings agree otherwise in a signed writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
Any disputes concerning this Web site and the information in or use of it shall be governed by California law (without regard to conflicts of law principles), and any proceeding which may arise out of or in connection with this Web site shall be brought solely in a court in Butte County, California.
For additional information about this Web site, please contact Stacie Bedford at help@thaddresschico.com or by calling them at The Address.